Team Ingredient #7
Accountability & Consequences – What is natural is to be disappointed with the efforts of others on your team, but never hold anyone accountable for the missed “deliverables.” What is unnatural yet necessary is to discuss accountabilities and consequences up front, before a project gets underway and review them throughout the project.
Actions: Leaders provide the road map for the team to deal with obstacles before they arise.
- Leaders help individuals define their roles and responsibilities and make sure everyone is clear about them.
- Defining and clarifying what success looks like will help with clarity and standards for the team.
- Having a conversation about accountabilities and consequences as part of the team’s formation will help eliminate problems later.